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Privacy Statement

Romheld Automation and its agents are committed to protecting your personal information. This Privacy Statement covers our compliant practices as current in Australia and New Zealand with regard to your data. Should we change our policies or Privacy Statement, a revised version will be updated on this website.

From 25 May 2018, we recognise changes to Privacy rules in the EU with the introduction of GDPR. If you are a resident of the European Union and you would like to exercise your General Data Protection Regulation rights, please contact our Website Manager, david@romheld.com.au.

Collection of your personal information

We collect your basic business information from our Contact form in the interest of providing you with information you request or require. This information will stay on file with us and may be used to occasionally let you know of any specific service provisions or changes that may interest you.

We hate spam. We will not sell, rent or trade your personal information nor allow third party access to our database, whether they are in Australia or overseas.

When you use this website our Internet Service Provider (ISP) may make a record of your visit and log your server address, your domain name, the date, time and duration of your visit, the pages and documents you accessed, the previous site you had accessed (ie the referring url) and the type of browser you are using. This information is collected for statistical purposes only.

We will not collect any personal information from you revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or details of health, disability or sexual activity or orientation. Exceptions to this include:

  • Where you have given express consent to Romheld Automation to do so;
  • Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
  • Use as authorised by law or reasonably necessary to enforce the law; or
  • When the information is necessary for the establishment, exercise or defence of a legal claim.

We will only record your e-mail address if you send us a message. Your e-mail address will only be used for the purpose for which you have provided it and it will not be added to any external mailing list or used for any other purpose without your consent. We will only send e-mails to you if they are in response to an email we have received from you or for news updates relating to our products and services. You may choose to not receive these news updates by clicking an Unsubscribe button at the bottom of each email.

Security of your personal information

We take all reasonable measures to ensure all personal information we collect, use or disclose is stored in a secure environment accessed only by authorised persons. We are not responsible for external websites whose links appear on this website nor for their privacy policies should you engage with those websites. Please see more on our Disclaimer.

How to access, correct or update your information

We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete and up-to-date. Please contact us if your details change or if you believe the information we have about you is not accurate or complete.

We will provide you with reasonable opportunity to access your personal information and have it corrected or updated.

How to contact us

Please visit Romheld Automation Contact page of this website or call 1800 465 348.

READY TO TALK TO ROMHELD?

We want to help you find the best product or system solution. Call us on 1800 465 348 or tell us more in an email at Contact Us.

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